Strengthening Consumer Protection: Notable changes under the new consumer rights protection law

On 20 June 2023, the National Assembly of Vietnam passed the Law on Protection of Consumers’ Rights, which will come into force on 1 July 2024, superseding the current Law on the Protection of Consumers’ Rights No. 59/2010/QH12. The Current Law has been implemented since July 2011 and required updates to keep up with the changes in the growth and increasing adoption of e-commerce. In this legal update, we highlight some of the key changes that onshore and offshore enterprises need to be aware of and consider in their consumer protection policies.

File: Legal-Update-Strengthening-Consumer-Protection-September-2023.pdf